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30 results for “Cancel a shift”

Searched in: English

  1. Cancelling a shift

    Help Centre / For venues / Managing shifts / Cancellation and no-shows

    You can cancel any shift; after confirmation, the cancellation scale determines what …

  2. How a shift works

    Help Centre / For venues / Managing shifts / How it works

    A shift moves through the statuses requested, accepted, confirmed, in progress …

  3. Cancelling a booking

    Help Centre / For private individuals / On the day of the party / Cancellation and no-shows

    Before confirmation you cancel free of charge; after that the cancellation scale determines what share …

  4. Requesting a shift

    Help Centre / For venues / Finding and requesting professionals / Requests

    … role, days, times and location, describe the result you need and see what the shift will cost before you send it.

  5. Cancelling yourself or being unable to attend

    Help Centre / For professionals / Requests and shifts / Cancellation and no-shows

    You can cancel a shift at any time; the client then gets their money back in full. …

  6. When the venue cancels

    Help Centre / For professionals / Requests and shifts / Cancellation and no-shows

    If a venue cancels a confirmed shift at short notice, you are entitled to …

  7. Accepting or declining a request

    Help Centre / For professionals / Requests and shifts / Requests and messages

    You decide on every request yourself: you accept or decline, and the shift only becomes binding once the client confirms your acceptance and has …

  8. Receipts and finances at a glance

    Help Centre / For professionals / Payouts and invoices / Invoices and receipts

    Under “Receipts” you find all invoices, commission invoices and cancellations as PDFs, and under “Finances” you see what is in clearing, what …

  9. The invoice for your shift

    Help Centre / For professionals / Payouts and invoices / Invoices and receipts

    … the invoice to the client in your name from your invoicing details – you check a draft first. Or you upload your own invoice.

  10. If a professional does not turn up

    Help Centre / For venues / Managing shifts / Cancellation and no-shows

    If a professional does not turn up for a confirmed shift, you record a no-show; you …

  11. Invoices and receipts

    Help Centre / For venues / Payment and receipts / Receipts and reports

    For every shift you receive the professional’s invoice and a receipt from Sunworkers Ltd. …

  12. Reading a professional’s profile and credentials

    Help Centre / For venues / Finding and requesting professionals / Search and compare

    A profile shows the hourly rate, terms, experience, languages, reviews and, for …

  13. Setting your hourly rate and terms

    Help Centre / For professionals / Profile and credentials / Hourly rate and terms

    You set your hourly rate, your surcharges, travel and your cancellation scale yourself under “Terms”; Sunworker does not set a rate.

  14. Tax as a self-employed professional

    Help Centre / For professionals / Payouts and invoices / Tax

    As a self-employed person you pay tax on your income yourself; Sunworker does not …

  15. Escrow and payment collection: when you pay

    Help Centre / For venues / Payment and receipts / Payment

    … the full amount is collected and held in escrow by the platform; after the shift it is settled according to the actual hours, with an additional charge or …

  16. Google Calendar and iCal feed

    Help Centre / For professionals / Profile and credentials / Availability and calendar

    With the Google connection, Sunworker writes your shifts into a separate “Sunworker” calendar within seconds of every change; for …

  17. Placement rather than employment

    Help Centre / For professionals / Working independently / Self-employment

    Sunworker only places you: you make the contract for a shift directly with the venue or private individual, you set your hourly rate …

  18. Calendar, Google Calendar and iCal

    Help Centre / For venues / Managing shifts / Organising

    The calendar shows your shifts by day, week and month; via Google Calendar or an iCal subscription they …

  19. Delete your account and request your data

    Help Centre / For venues / Account and security / Settings and data

    For now, you request the deletion of your account and a copy of your data via the contact form; we keep receipts for tax reasons.

  20. Finances, reports and export

    Help Centre / For venues / Payment and receipts / Receipts and reports

    … refunded and is still outstanding, analyse your spending and export completed shifts as CSV or in DATEV format.

  21. Invite users and assign permissions

    Help Centre / For venues / Account and security / Users, permissions and departments

    Under “Users and permissions” you invite other people to your venue and use a role to decide what each of them may see and do.

  22. Levels: badge and commission

    Help Centre / For professionals / Levels and reviews / Levels

    At Sunworker two things are called a level: the public badge on your profile and the commission level, which …

  23. Messaging professionals

    Help Centre / For venues / Managing shifts / Organising

    … write to professionals via Messages in your account — only the venue can start a conversation, there is one per professional, and contact details or addresses …

  24. Not labour leasing: who the contracting parties are

    Help Centre / For venues / Legal and safety / Self-employment

    … only acts as an intermediary: your venue concludes the contract for the shift directly with the self-employed professional, who sets their own hourly …

  25. Register your venue and get approved

    Help Centre / For venues / Account and security / Register and get approved

    You create an account with your email and a password, complete the onboarding and submit your documents; Sunworker checks …

  26. Understanding sorting and levels

    Help Centre / For venues / Finding and requesting professionals / Search and compare

    … but can be re-sorted by distance, rating, price, experience, level or newest — a higher position cannot be bought.

  27. Your venue’s public rating

    Help Centre / For venues / Reviews / Your venue’s reviews

    Professionals review your venue after every shift; the rating is public and appears on your profile as an average from three …

  28. Availability, holidays and blocked days

    Help Centre / For professionals / Profile and credentials / Availability and calendar

    … of entry: Rule: recurring, for example Monday to Saturday from 16:00 to 24:00. A rule may run past midnight. Exception: applies to one day and overrides the …

  29. Deleting your account and data requests

    Help Centre / For professionals / Account and security / Settings and data

    How it works for now A delete button in your account is coming. Until then, write to us using the …

  30. Language, currency and notifications

    Help Centre / For professionals / Account and security / Settings and data

    … applies to the public pages and to your account. In the same dialogue you set a display currency. Amounts in other currencies are conversions and marked with …

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