Adding a payment method
Under “Payment” you add a card or a bank account for SEPA Direct Debit; the first payment method automatically becomes the default.
Adding a payment method
- Open Payment in your account.
- Choose “Card” or “SEPA Direct Debit” and enter the details. Entry is handled by our payment provider Stripe; Sunworker does not store full card or account details.
- Confirm with your bank if asked.
Your first payment method automatically becomes the default. If you have several, you choose which one applies to new shifts.
Card or direct debit?
- Card: the payment usually goes through immediately; the shift shows as “confirmed” right after you confirm.
- SEPA Direct Debit: the debit takes a little time. Until it has gone through, the shift stays “accepted” — so for short-notice shifts, a card is the better choice.
Changing and deleting
- You can make a different payment method the default at any time.
- The default payment method cannot be deleted while shifts are accepted, confirmed or in progress — it is needed for additional charges.
- Users with the Administration or Accounting role can manage payment methods.
When a card expires
If your card expires, add the new one in good time and make it your default. Additional charges after a shift — for extra hours, for example — go to the default payment method. If an additional charge fails, you have seven days to settle the amount before new requests are blocked.
Without a default payment method you cannot request shifts. It is best to add one during onboarding.
Several payment methods make sense if you want a backup card ready in case a payment is ever declined. Payments are always collected from the default; if you change it, the change applies from the next confirmation. You can remove a payment method you no longer need — as long as it is not the default for open shifts.
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