Instructions and working together on site
You describe the result you need and clarify what working together on site requires; how the professional does the work is up to them.
The principle
A self-employed professional owes a result, not attendance according to a plan. You say what needs to be done; they decide how. This is not a formality but the difference between a shift via Sunworker and an employment relationship.
What is fine
- Describing the result: occasion, number of guests, menu, scope
- Saying which station needs covering — for example the cold kitchen or the bar
- Pointing out hygiene, safety and house rules that apply to everyone
- Giving a briefing: where things are, how the till works, who the contact person is
- Setting the day, start and end of the shift in the request
What does not belong in a shift
- Rotas over several weeks or assignment to fixed shifts
- Holiday approvals, attendance duties outside the shift
- Detailed instructions on procedure that go beyond the result
- Dictating the hourly rate or renegotiating in chat
The note in the request is the right place to describe the result. Times and amounts belong in the shift — not in chat.
An example
“We need someone for the bar on Saturday, 7 pm to 1 am, a wedding with 120 guests, cocktail menu attached” describes a result. “From now on you come every Saturday and sign out with the shift manager” describes an employment relationship.
If there is a problem on site
Speak to the professional directly and calmly. If something cannot be resolved, dispute the actual hours after the shift or report the behaviour via Reporting content and behaviour.
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